Trắc nghiệm Tiếng Anh Toeic - Mini Test (Phần 4)
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Trắc nghiệm Tiếng Anh Toeic - Mini Test (Phần 4)

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English TestTrắc nghiệm tổng hợp44 lượt thi
100 câu hỏi
1. Trắc nghiệm
• 1 điểm
Part I: Picture Description

Directions: For each question, you will see a picture and you will hear four short statements. The statements will be spoken just one time. They will not be printed in your test book so you must listen carefully to understand what the speaker says. When you hear the four statements, look at the picture and choose the statement that best describes what you see in the picture. Choose the best answer A, B, C or D.
1. Mark your answer on your answer sheet:

Media VietJack

Neither of the phones is being used

The two phones are different in size from each other

The telephones are being repaired

Each telephone is in a separate booth

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Chọn A

2. Trắc nghiệm
• 1 điểm
Mark your answer on your answer sheet:

Media VietJack

The worker is preparing to dig the earth

There are a lot of leaves on the road

The road is being resurfaced

The man is driving the truck down the hill

Xem đáp án

Chọn C

3. Trắc nghiệm
• 1 điểm
Mark your answer on your answer sheet:

Media VietJack

The man is buying a ticket at the bus station

The man is boarding the bus

The man is handing his baggage to a conductor

The man is checking the bus timetable

Xem đáp án

Chọn B

4. Trắc nghiệm
• 1 điểm
Part II: Question - Response
Directions: In this part of the test, you will hear a question or statement spoken in English, followed by three responses, also spoken in English. The question or statement and the responses will be spoken just one time. They will not be printed in your test book, so you must listen carefully. You are to choose the best response to each question or statement. Now listen to a sample question.
4. Who’s going to give a speech this morning?

No, I can give you a ride

The manager will

The speech was very informative

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Chọn B

5. Trắc nghiệm
• 1 điểm
Did you work overtime yesterday?

I always work on Fridays

No, I left at two o’clock

Okay, I’ll be right there

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Chọn B

6. Trắc nghiệm
• 1 điểm
What do you do for a living?

Fine, how about you?

No, I just leaving

I’m a personnel manager

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Chọn C

7. Trắc nghiệm
• 1 điểm
When are you going shopping?

In Rome

I’m just browsing

Right after lunch

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Chọn C

8. Trắc nghiệm
• 1 điểm
How often do you visit the manufacturing plant?
 

Every two weeks

For an hour

He’s staying with a friend

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Chọn A

9. Trắc nghiệm
• 1 điểm
Would you prefer to sit in the corner, or near the window?

I highly recommend it

No, I haven’t sent him a bill yet

Either would be fine

Xem đáp án

Chọn C

10. Trắc nghiệm
• 1 điểm
When can you finish drawing up the schedule?

Yes, they’ve been sent

This afternoon

It’s for my colleague

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Chọn B

11. Trắc nghiệm
• 1 điểm
What’s the fastest way to get to the station?

I’d take a taxi

It’s about an hour by train

You’ll need to check the departure time

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Chọn A

12. Trắc nghiệm
• 1 điểm
Where can I catch the next train before two o’clock?

At 1:45 p.m.

At the train station across the street.

The train doesn’t stop there.

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Chọn B

13. Trắc nghiệm
• 1 điểm
How long are you going to be away from your home?

Not that bad.

Only for a couple of days

About 5 hours ago.

Xem đáp án
Chọn B
14. Trắc nghiệm
• 1 điểm
When would you like to recruit new employees?

I’d say not for another month.

Our boss is ready to take off.

I don’t have any more work.

Xem đáp án

Chọn A

15. Trắc nghiệm
• 1 điểm
Part III: Short Conversations
Directions: You will hear some conversations between two people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C) or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
Question 15 - 17 refer to following paragraph:

W: I’ve got to go to Mobile Communications after work
M: are you looking at getting a new cell phone?
W: No, I’m just having mine repaired. My flight for New York leaves in the morning, and I have a few conference calls lined up while I’m there
M: Save your receipts. I’m pretty sure the company pays for all business related expenses
15. What does the man suggest the woman do?

Visit clients in New York

Create an expense account

Keep a copy of her bills

Attend a conference

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Chọn C

16. Trắc nghiệm
• 1 điểm
How will the woman get to New York?

By plane

By company car

By bus

By train

Xem đáp án

Chọn A

17. Trắc nghiệm
• 1 điểm
Why is the woman going to the cell phone store?

To purchase a new phone

To call New York

To buy a phone battery

To have her phone fixed

Xem đáp án

Chọn D

18. Trắc nghiệm
• 1 điểm
Question 18 - 20 refer to following paragraph:

W: Good afternoon and welcome to Fiber Optix Plus. What can I do for you?
M: Well, I have an appointment to meet with Marty Kline
W: Sure, I’ll contact Mr. Kline’s secretary up on the fifth floor. Who can I tell here is here?
M: My name is Kevin Fleming and I’m here to discuss an employment opportunity with the company
18. Why does the man want to meet with Mr. Kline?

He would like to purchase a product

He wants to implement new training programs

He is looking for a job

He wants to sell some merchandise

Xem đáp án

Chọn C

19. Trắc nghiệm
• 1 điểm
What floor is Mr. Kline’s office on?

Third

Fourth

Fifth

Sixth

Xem đáp án

Chọn C

20. Trắc nghiệm
• 1 điểm
Where does this conversation probably take place?

At a receptionist’s desk

In a manufacturing plant

At a technology exhibit

In an electronics store

Xem đáp án

Chọn A

21. Trắc nghiệm
• 1 điểm
Question 21 - 23 refer to following paragraph:

W: We’ve run out of bagels and rolls and we still have quite a few reservations tonight. Where did you go?
M: I just stopped by bakery down the street. Don’t worry. We have enough dinner rolls for the evening
W: Oh great. Would you give me a hand? A customer at the table closets to the window would like some more coffee
M: Sure. I’ll go right away
21. What will the man probably do next?

Help a customer

Slice some bread

Move a few tables

Arrange a meeting

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Chọn A

22. Trắc nghiệm
• 1 điểm
Why was the woman worried?

The coffee pot was broken

The employees were complaining

They had too many customers

There was not enough bread

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Chọn D

23. Trắc nghiệm
• 1 điểm
Where most likely does this conversation take place?

At an office building

At a restaurant

At a furniture store

At a vegetable market

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Chọn B

24. Trắc nghiệm
• 1 điểm
Question 24 - 26 refer to following paragraph:
M: Hello, Judi. Are you still free for dinner tonight? I know a great new restaurant downtown
W: Oh, Barry, I’m sorry. I forgot it’s my parent’s wedding anniversary tonight. We’re throwing a party at the Falcon Hotel down by the lake. Would you like to come along?
M: That would be great. I’d love to meet your family. Have you already reserved a table?
W: No, but I think I will call during our lunch break. I heard the view from the hotel is just beautiful
24. What will Judi most likely do next?

Visit her parents

Make a dinner reservation

Contact her clients

Drive to the lake

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Chọn B

25. Trắc nghiệm
• 1 điểm
Who is the celebration for?

Judi’s parents

A colleague

Barry’s friend

A local caterer

Xem đáp án

Chọn A

26. Trắc nghiệm
• 1 điểm
What are the speakers talking about?

Where they will get married

What they will do in the evening

Who they will invite to the party

How they will get to the hotel

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Chọn B

27. Trắc nghiệm
• 1 điểm
Question 27 - 29 refer to following paragraph:

M: Sorry to interrupt, but I got this shirt for my birthday a couple of days ago and it seems to be missing a few buttons. Could I exchange it for another one?
W: Sure, it shouldn’t be a problem as long as it was purchased within the past 14 days. Do you have the receipt? I’ll need to verify the purchase date
M: Oh, I’m sorry I wasn’t given the receipt. It was a present from my friend. She just gave it to me on Thursday, through, so I’m pretty sure she bought it recently
W: I’m extremely sorry. Unfortunately, it’s store policy that all refunds and exchanges must be accompanied by the original receipt
27. What does the woman ask the man for?

His phone number

The original bill

A copy of his invoice

The shipment date

Xem đáp án

Chọn B

28. Trắc nghiệm
• 1 điểm
What is inferred about the shirt?

It isn’t the right size

It is very expensive

It has a defect

It is a popular color

Xem đáp án

Chọn C

29. Trắc nghiệm
• 1 điểm
When did the man receive the shirt?

Yesterday

Two days ago

A week ago

Two weeks ago

Xem đáp án

Chọn B

30. Trắc nghiệm
• 1 điểm
Question 30 - 32 refer to following paragraph:

M: Hello. My name is Robert Marin. I am here to pick up my medication for my stomach.
W: Okay, your order has already arrived, 30 minutes after you have eaten, three times a day, in the morning, afternoon and evening. Be sure to take the recommended dosage.
M: Is there any drowsiness or tiredness associated with the medicine? I have to drive to another city in the evening.
W: Your medication has no evident side effects, so you don’t need to worry about that. Here you are.
30. Who most likely is the woman?

A physician

A healthy consultan

A sales representative

A pharmacist

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Chọn D

31. Trắc nghiệm
• 1 điểm
How many tablets are recommended each time?

One

Two

Three

Four

Xem đáp án

Chọn B

32. Trắc nghiệm
• 1 điểm
Why is the man concerned?

He can’t swallow it properly

He has to wait for his order

He might be distracted while driving a car

He doesn’t have a doctor’s prescription

Xem đáp án

Chọn C

33. Trắc nghiệm
• 1 điểm
Question 33 - 35 refer to following paragraph:

W: Welcom back, Micheal. How was the Netherlands?
M: It was great, thanks. I went with my girlfriend. (41)We stayed with my aunt in Zwolle for two weeks.
W: (42)Yeah, I really enjoyed the Netherlands when I went there last year but I only saw Amsterdam. Did you do any sightseeing in Amsterdam?
M: Not really. (43)We were so busy visiting all my relatives that I haven’t seen in years so we didn’t have much time in Amsterdam at all.
33. Where did Micheal stay in the Netherlands?

In a hotel

In a relative’s house

In Amsterdam

At his girlfriend’s house

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Chọn B

34. Trắc nghiệm
• 1 điểm
When did the woman go to Amsterdam?

Last week

Two weeks ago

Last year

Three years ago

Xem đáp án

Chọn C

35. Trắc nghiệm
• 1 điểm
How did Micheal spend his vacation?

Shopping

Visiting Amsterdam

Sightseeing

Visiting relatives

Xem đáp án

Chọn D

36. Trắc nghiệm
• 1 điểm

Part IV: Short Talks

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C) or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

Question 36 - 38 refer to following paragraph:

Good afternoon. I’m calling to leave a message for Lyle Peters in the laboratory. Hi Lyle, this is Dr. Gina Weston form Northtown Medical Associates. One of my patients Kelly Sanders had some blood tests done a couple of weeks ago at your hospital. It has been ten days and I’m still waiting for the results. Could you please get back to me at your earliest convenience to let me know when I can expect to receive her file? I can be reached at 892 6680. Thank you and have a nice day
36. What is the caller waiting for?

Hospital forms

Test results

A payment invoice

A medical prescription

Xem đáp án

Chọn B

37. Trắc nghiệm
• 1 điểm
What probably happened to Kelly Sanders?

She lost her records

She didn’t contact her doctor

She took blood tests

She missed her appointment

Xem đáp án

Chọn C

38. Trắc nghiệm
• 1 điểm
What is the purpose of the message?

To request some information

To report a mistake

To arrange a meeting

To deliver an item

Xem đáp án

Chọn A

39. Trắc nghiệm
• 1 điểm
Question 39 - 41 refer to following paragraph:

This is the final destination of our tour today. You’ll notice that this room is unique in comparison to the other rooms we’ve looked at today. This is the master bedroom and despite the fact that it was decorated over the same period, it looks much more modern. The other bedrooms are a more traditional Renaissance style. However, completion of this room did take longer than the others, due to tight finances in the Great Depression. Work was stopped for over two years, until Mr. Jenkins’ business flourished once more. Before you leave the building, let’s stop in the gift shop, where replicas of the Jenkins’ many treasures are sold.
39. What was the cause of the delay in the design of the room?

Mr. Jenkins was depressed

Mr. Jenkins was starting a new business

Mr. Jenkins was lacking money

Mr. Jenkins was on vacation

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Chọn C

40. Trắc nghiệm
• 1 điểm
How does the master bedroom differ from the other rooms?

It was decorated first

It is much bigger than the others

It looks more modern

It has more furniture

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Chọn C

41. Trắc nghiệm
• 1 điểm
Who most likely is the speaker?

A tour guide

A construction worker

An interior designer

A gift shop attendant

Xem đáp án

Chọn A

42. Trắc nghiệm
• 1 điểm
Question 42 - 44 refer to following paragraph:

Up next we have Andrea Vector, founder of Beauty First Skincare Products, here in the studio. Beauty First has recently been awarded the BVC Products in Innovation Award for its non-toxic, all-natural facial cleansers and moisturizers. Beauty First products do not contain many of the irritant causing ingredients that other similar cleansers do. Md. Vector will answer questions on how her previous experience in the cosmetic industry inspired her to develop her own line of beauty care products. Please call 1 889 753 5555 if you have any questions for Ms. Vector
42. What will Andrea Vector discuss?

Instruction for using her products

The advantages of skin care

Promotional campaigns

The creation of a beauty product

Xem đáp án

Chọn D

43. Trắc nghiệm
• 1 điểm
What item was Andrea Vector previously experienced in?

IT products

Clothing

Make-up

Hair products

Xem đáp án

Chọn C

44. Trắc nghiệm
• 1 điểm
What does the speaker say about Beauty First products?

They heal irritated skin

They are not harmful

They contain chemicals

They are expensive

Xem đáp án

Chọn B

45. Trắc nghiệm
• 1 điểm
Question 45 - 47 refer to following paragraph:
Are you interested in purchasing quality, affordable products for your home? Then you need to visit Design Depot. We have friendly and knowledgeable staff willing to help you with all of your design needs. There is no consultation fee and we are currently offering a 15% discount on all linens and draperies. We guarantee our prices are less than our competitors. To make an appointment with one of our designers, simple call 555 2200
45. How can customers meet with a designer?

By calling a number

By visiting the store

By filling out a form

By sending a fax

Xem đáp án

Chọn A

46. Trắc nghiệm
• 1 điểm
What is the advantage in choosing Design Depot?

Competitive prices

Unique products

Free home delivery

Prompt consultation

Xem đáp án

Chọn A

47. Trắc nghiệm
• 1 điểm
What service does the company provide?

Web design

Home construction

Cleaning services

Interior design

Xem đáp án

Chọn D

48. Trắc nghiệm
• 1 điểm
Question 48 - 50 refer to following paragraph:

Good evening, ladies and gentlemen and welcome to the Sydney Opera Center. Because tonight’s performance will be taped, we ask that all guest refrain from taking photographs throughout the performance. We would also ask that all cell phones and pagers be turned off while the performance is in progress. Thank you for your cooperation and enjoy the show.
48. According to the announcement, what is the audience asked to do?

Stand in line

Present their tickets

Turn off cell phones

Remain seated

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Chọn C

49. Trắc nghiệm
• 1 điểm
Why is the audience told not to take pictures?

The show is being recorded

The performance is being photographed

The show is being broadcast live

The lights are too dim

Xem đáp án

Chọn A

50. Trắc nghiệm
• 1 điểm
Where most likely is the announcement being late?

At a radio station

At a concert hall

At a film studio

At a conference center

Xem đáp án

Chọn B

51. Trắc nghiệm
• 1 điểm
Part V: Incomplete Sentences
Directions: A word or pharse is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C) or (D) on your answer sheet.
51. Considering the failure of -------- system to offer adequate support, we might have to provide refunds to our customers.

us

ours

ourselves

our

Xem đáp án

Chọn D

52. Trắc nghiệm
• 1 điểm
Some managers are supposed to meet each other at the end of the month to talk -------- their monthly performance reviews.

under

about

along

into

Xem đáp án

Chọn B

53. Trắc nghiệm
• 1 điểm
There’s another piece of evidence that there has been enormous -------- in the supply of customized services to customers.

growth

grows

grown

grower

Xem đáp án

Chọn A

54. Trắc nghiệm
• 1 điểm
Our aim is to increase the efficiency of the rail services both for freight and passengers by providing services on the network and increasing -------- among companies.

competes

competitively

competitive

competition

Xem đáp án

Chọn D

55. Trắc nghiệm
• 1 điểm
People can obtain information -------- an article containing several cases of the implementation of the new technology and its impact.

where

while

from

wherever

Xem đáp án

Chọn C

56. Trắc nghiệm
• 1 điểm
-------- we are under a tight deadline on product delivery, we will have to ask for assistance from other department.

Moreover

Because

Therefore

Nevertheless

Xem đáp án

Chọn B

57. Trắc nghiệm
• 1 điểm
We are sorry to announce that we will not -------- any credit cards starting next years since a cash deposit is required

accepts

accepting

accept

accepted

Xem đáp án

Chọn C

58. Trắc nghiệm
• 1 điểm
The chairperson was trying to curtail a lengthy, heated discussion -------- the merits of work ethics due to the time constraint.

on

by

with

to

Xem đáp án

Chọn A

59. Trắc nghiệm
• 1 điểm
Many on-line retailers state that it is -------- than they expected to set prices that attract more customers while boosting their profit margins.

difficult

difficulty

more difficult

much difficult

Xem đáp án

Chọn C

60. Trắc nghiệm
• 1 điểm
Enclosed is a -------- of the company’s current activities and future plans, so read it carefully and leave your comments on it.

total

product

registration

summary

Xem đáp án

Chọn D

61. Trắc nghiệm
• 1 điểm
The revised version of an unpublished manuscript -------- due to arrive this morning at 10 o’clock, but unexpected problems delayed the shipping.

was

were

is

are

Xem đáp án

Chọn A

62. Trắc nghiệm
• 1 điểm
-------- searching for long-term economic growth, the government intends to study immediate solutions to avoid severe criticism from the public.

According to

Future

However

Instead of

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Chọn D

63. Trắc nghiệm
• 1 điểm
The company you work for is willing to take advantage of new technology, but ------- are concerned about adverse consequences.

other

others

the other

another

Xem đáp án

Chọn B

64. Trắc nghiệm
• 1 điểm
The renovated French restaurant next to the post office attracted more customers as a result of its -------- priced, various food selections.

reasonably

thoroughly

gratefully

virtually

Xem đáp án

Chọn A

65. Trắc nghiệm
• 1 điểm
Part VI: Reading Comprehension
Directions: Read the texts that follow. A word or pharse is missing in some of the sentences. Four answer choices are given below each of the sentences. Select the best answer to complete the text. Then mark the letter (A), (B), (C) or (D) on your answer sheet.
Question 65 - 67 refer to following paragraph:
State Department of Health
Dear Parents,
I am writing this letter to notify you of the change in a checkup schedule which has been moved up to Friday October 19, instead of Wednesday October 17. If this day (65)........ convenient for you, please speak with our coordinator.
In addition, please note that the office phone number has also been changed. It is (66)........ (518) 437-8329.
We are trying our best to respond with timely (67)........ and accuracy.
Sorry again for the inconvenience. For more information, please contact Donna Maser, the program coordinator, at (518) 437-5961.
65. If this day (65)........ convenient for you, please speak with our coordinator.

advice

deliver

clearing

reminders

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Chọn A

66. Trắc nghiệm
• 1 điểm
In addition, please note that the office phone number has also been changed. It is (66)........ (518) 437-8329.

here

now

why

still

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Chọn B

67. Trắc nghiệm
• 1 điểm
We are trying our best to respond with timely (67)........ and accuracy.

has not been

was not

will not be

would have not been

Xem đáp án

Chọn C

68. Trắc nghiệm
• 1 điểm
Question 68 - 70 refer to following paragraph:
Luis Hawkins
105 Mt. Wellington Lane Auckland, New Zealand
March 2, 2007
Mr. Berman
Ave. Simon Bolivar 359 Monterrey 6400
Mexico
Dear Mr. Berman,
The other day, I attended a seminar where you gave a presentation entitled “Ideal Renovation”. I found your talk very (68)........ .
Our company has been selected to renovate the Hempha Library, which is one of the biggest libraries scheduled to be (69)........ renovations soon, to enhance library services for the community.
It would be of much help to have your ideas and suggestions as a consultant on the project from the outset, (70)........ we are considering how to best meet the needs of the prominent library. We are looking forward to doing business with you.
Sincerely,
Luis Hawkins
68. The other day, I attended a seminar where you gave a presentation entitled “Ideal Renovation”. I found your talk very (68)........ .

why

that

unless

as

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Chọn D

69. Trắc nghiệm
• 1 điểm
Our company has been selected to renovate the Hempha Library, which is one of the biggest libraries scheduled to be (69)........ renovations soon, to enhance library services for the community.

finishing

undergoing

postponing

displaying

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Chọn B

70. Trắc nghiệm
• 1 điểm
It would be of much help to have your ideas and suggestions as a consultant on the project from the outset, (70)........ we are considering how to best meet the needs of the prominent library. We are looking forward to doing business with you.

interested

interest

interesting

interestingly

Xem đáp án

Chọn C

71. Trắc nghiệm
• 1 điểm

Question 71 - 73 refer to following paragraph:
A long time ago, this part of the town used to be a place where people came to relax and get away from their stress. Although this was (71)........ a shelter for people to escape, it has now become a chaotic and noisy market area.
Up until a few years ago, it wasn't as bad as it is now. Although it is true that some people in the neighborhood supported the expansion of the market a few years ago, now most of them (72)........ that it has gotten out of control and created many serious problems for the area.
(73)........ , it might have already gotten too far out of control.
71. Although this was (71)........ a shelter for people to escape, it has now become a chaotic and noisy market area.

just

once

such

likely

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Chọn B

72. Trắc nghiệm
• 1 điểm
Although it is true that some people in the neighborhood supported the expansion of the market a few years ago, now most of them (72)........ that it has gotten out of control and created many serious problems for the area.

would have agreed

would agree

has agree

were agreeing

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Chọn B

73. Trắc nghiệm
• 1 điểm
(73)........ , it might have already gotten too far out of control.

In fact

In spite of

On the other hand

Even though

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Chọn A

74. Trắc nghiệm
• 1 điểm
Part VII: Reading Comprehension
Directions: In this part you will read a selection of texts, such as magezine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C) or (D) on your answer sheet.
Question 74 - 75 refer to following paragraph:
Date: April 22
To: All managers
From: Alan Turing
Re: Company Tennis Tournament
Please distribute this notice to all full-time employees
It’s that time of the year again – time to dust off your racket for our annual company tennis tournament! We were so pleased with the exceptional turn-out last year, and we’re hoping to see all of you again for more fun! We’ll be holding the tournament at the same location as last year, the Lanark Country Club, on Sunday, May 26. The matches start at 1:30, followed by our usual patio party and gourmet barbeque at
6:30. The price has gone up slightly to $40 because our caterer is charging more. But we’re also offering some more valuable prizes this year, including a 62-inch LCD TV for the winner and laptop computers for second and third place. So, we’re hoping to see some competitive spirit! Space is limited to 48; so, hurry and sign up. You can sign up with Ashley Briggs in Accounting. We’re looking forward to seeing you there!
74. What reason is given for the slight price increase?

Tennis fees have gone up at the Lanark Country Club

The company providing food has raised their prices

The prizes are more expensive this year.

Only 48 people are able to attend

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Chọn B

75. Trắc nghiệm
• 1 điểm
What is different about this year’s tennis tournament?

It will be held at the Lanark Country Club

It will be a little less expensive

Better awards will be provided

There will be a party afterwards

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Chọn C

76. Trắc nghiệm
• 1 điểm
Question 76 - 77 refer to following paragraph:
Clarendon Hotels and Resorts – Franchise Development
Clarendon is focused on moving forward. We keep our brand consistent and strong by managing a standard of quality product and service that is second to none, making Clarendon a name that customers can trust. Our expansion strategy covers all of the key areas of support for a successful hotel business. We take our relationships with franchisees seriously and offer lucrative financial packages.
Summary of Fees
INITIAL FEE: $75,000 (USD)
ROYALTY FEE: 5% of Gross Room Revenue annually
MARKETING CONTRIBUTION: 2% of Gross Room Revenue annually
This applies to the U.S and Canada only. The information provided here is a summary and does not include all fees and costs. For complete information about fees, services, and licensing requirements, please request a copy of the Clarendon Franchise Information Package from our head offices in Philadelphia.
76. How much could a franchise make in the first year?

$75,000 (USD)

$75,000 (USD) and 2% of the revenue

$75,000 (USD) and 3% of the revenue

The initial fee plus 7% of the revenue

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Chọn D

77. Trắc nghiệm
• 1 điểm
Who is this information intended for?

Guests of the hotel

Potential employees

Upper management in the company

Those considering opening a branch

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Chọn D

78. Trắc nghiệm
• 1 điểm
Question 78 - 80 refer to following paragraph:
Caldera Junior Bicycle Hitch Recall
Northwind Cycle is recalling the Caldera Junior bicycle accessory for repair. If you think you may have an affected Caldera Junior, stop using it immediately! The hitch connecting it to the bicycle can fail, causing the Caldera Junior to become unstable, which may result in injury. The Caldera Junior “tandem bicycle accessory” consists of a frame, wheels, seat, pedals, and handlebars. It attaches to the back of a standard bicycle by a hitch. Bicycle stores and retailers nationwide sold the Caldera Junior from March 2000 through July 2001. Caldera Juniors were also sold under the name “Caldera Mongoose”, with a “Mongoose” logo appearing on the frame. The recalled Caldera Junior has the model number AC 100, AC 200, or AC 300, on the top tube. Also, recalled Caldera Juniors have an aluminum sleeve on the hitch between the bicycle and the Caldera Junior. Caldera Juniors with nylon or plastic sleeves on the hitch are not included in this recall. Contact us or the retailer from whom you purchased your bike to get a new hitch. Northwind Cycle can be reached at 800- 626-2811 between 8 a.m. and 5 p.m. Central Time, Monday through Friday, for a free replacement hitch and instructions.
78. What reason is given for the recall?

The logo violates a copyright law

The hitch has a dangerous flaw

The accessory does not attach properly

The nylon and plastic can break

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Chọn B

79. Trắc nghiệm
• 1 điểm
Which models of the Caldera Junior are not being recalled?

Those with a “Mongoose” logo

Model numbers AC 100, 200, and 300

Those with hitches with nylon or plastic coverings

Models that attach to a standard bicycle

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Chọn C

80. Trắc nghiệm
• 1 điểm
What is a Caldera Junior according to the notice?

An attachment for bicycles

A special kind of bicycle

A metal sleeve

A bike helmet

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Chọn A

81. Trắc nghiệm
• 1 điểm
Question 81 - 83 refer to following paragraph:
Patak - Ins’t your home worth it?
In business for your generations, Patak is renowned for its high quality, its vast knowledge of hand-knotted carpets, and its excellent customer relations. We deal only in genuine oriental and Persian carpets and rug of the highest quality, with detail, workmanship, value, and hand-made beauty that machine-made imitations simply cannot match. All of our carpets are 100% handmade and take months or years to complete because the knots are hand-tied to a destiny of 400 per square inch! Our collection consists of the finest-quality rugs made by Pakistani master weavers who have passed down the skill from generation from generation for centuries.
They are made of the highest-quality materials: 100% New Zealand wool with highlights of silk. Isn’t your home worth that kind of quality? Shop conveniently online at our website and search through a huge selection of hand-picked oriental carpets and rugs we have in stock! With this much selection, we’re confident you will find the carpet that’s right for your home. All prices include international door-to door delivery, which can take as little as three days! Stop by and browse. You’ll be glad you did.
81. Why do these rugs and carpets take so long to make according to the ad?

The materials are imported from New Zealand

The carpets are sent from Pakistan

The process involves a high degree of detail

There are only a few skilled craftsmen who work on them

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Chọn C

82. Trắc nghiệm
• 1 điểm
How can potential customers view their products?

At their showroom in Pakistan

On the Internet

At their workshops in New Zealand

In their mail-order catalog

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Chọn B

83. Trắc nghiệm
• 1 điểm
What products does this company offer?

Machine-made Persian rugs and carpets

New Zealand wool pile

Handmade rugs and carpets

Weaving machines

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Chọn C

84. Trắc nghiệm
• 1 điểm
Question 84 - 85 refer to following paragraph:
NEW YORK - Synchia Enterprises, Inc. announced Monday that it has named Gary Myers as its new chief financial officer. Myers, formerly executive vice president and CFO at LoveJoy Co., will begin his new position June 12 . He will report directly to the Synchia Chairman and chief executive, Michael Spooner. Myers, 52, replaces Cathy Fines, who is moving over to run Synchia’s fledgling online music sales operation. There had been talk of moving Fines out of the CFO position for weeks, as Synchia’s earnings came in below target and the company’s stock faltered
“Gary has a track record of helping companies to generate greater value, and his expertise in financial management, in addition to his significant experience in the consumer business, will boost our growth across the company” Spooner said in a written statement.
84. According to the article, why is this change being made?

Myers was let go by LoveJoy

Synchia made Myers a better offer

The company had not been doing well under Fines

Synchia has started a new on-line music operation

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Chọn C

85. Trắc nghiệm
• 1 điểm
What is happening at Synchia Enterprises?

They are replacing their chairman, Mr. Spooner

Ms. Fines will be replaced by Mr. Myers as CFO.

Ms. Fines is leaving the company due to poor performance

Mr. Myers is leaving to join LoveJoy Co.

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Chọn B

86. Trắc nghiệm
• 1 điểm
Question 86 - 87 refer to following paragraph:
Date: Tuesday, Oct. 15
To: All employees
Re: Painting
This weekend, the office will be closed for painting, and no employees will be allowed in the building. Although official company policy discourages employees from working overtime hours from home, an exception will be made in this case. However, you should be sure to get prior approval for your overtime from your manager. Also, log on to the system from home when you start work, and remember to log off when you are finished. The painters will be here on Saturday morning, and they have requested that all office furniture be moved into the hallway. So, you are asked to leave work at 5:00 on Friday to give the maintenance staff a chance to rearrange the furniture. Your cooperation is appreciated.
Thank you
86. What do staff members need to do in order to work overtime?

Come to the office on Sunday

Get permission to work from home

Rearrange their working hours

Write down their hours in the logbook

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Chọn B

87. Trắc nghiệm
• 1 điểm
What is happening at the office?

They are giving the employees the weekend off.

They are starting a new work-from-home program

They are rearranging the furniture on the weekend

The office is being repainted Saturday and Sunday

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Chọn D

88. Trắc nghiệm
• 1 điểm
Question 88 - 92 refer to following paragraph:
Passage 1:
E-Klavier Digital Piano – User’s Manual
Thank you for purchasing an E-Klavier Digital Piano by SoundDesign! Please carefully read the user’s manual prior to operating your digital piano. Not only will it enhance your experience, it will also extend the life of your machine. Your E-Klavier Digital Piano is manufactured to the most exacting specifications using the best materials available. By following the instructions contained in this manual, it will provide you with a lifetime enjoyment. In addition to this manual, there is more information on the SoundDesign website.
Important Warning
The surface of your new E-Klavier Digital Piano by SoundDesign is coated with our patented high-gloss enamel to mimic the finish of the highest-quality grand pianos. It is susceptible to scratching. Should it require cleaning, you should wipe it with a lightly-dampened cloth. Under no circumstances should you use detergents or abrasives to clean any part of the surface, as scratching or discoloration may result. Should you have any problems with your digital piano that are not covered by the material in this manual, first check the FAQ and troubleshooting sections of our website at www.sounddesign.com. If you still cannot find a solution to your problem, call our service representatives at the number on the back cover of the manual, or e- mail them at service@sounddesign.com.
***********
Passage 2:
To: service@sounddesign.com
From: r.wilson@fossex.com
To whom it may concern:
I recently purchased a T-201 E-Klavier, and have been very satisfied. It has so many useful functions! If anything, it has too many. (It took me a whole afternoon to figure out how to use it properly; but, then again, I’m not exactly skilled with electronic
gadgets). It really lives up to the promises in your literature. The sound is excellent. My son-in-law, who is a concert pianist, was impressed, so that says a lot.
Anyway, the main reason I’m writing is that my little granddaughter spilled her grape juice all over the top of the keyboard. I mopped most of it up at the time, but some got under the lid and now it’s a sticky mess in there. I tried using a damp cloth as the user manual recommends, but it’s just not coming off. I looked through all of the material on the website, too, but I think this problem is rather unique. I’m worried about ruining the finish, so I’m asking if there are any soaps or detergents that I could safely use.
Thanks a lot,
Randy Wilson
88. What has Mr. Wilson already tried?

He followed the advice in the manual and searched the website

He tried some soaps and detergents but they didn’t work

He asked his son-in-law about how to solve the problem

He called the service department but they were unable to help

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Chọn A

89. Trắc nghiệm
• 1 điểm
What is the purpose of the e-mail?

To complain about a problem with the keyboard

To ask for technical assistance in operating the keyboard

To commend the company on an excellent product

To ask the service department for advice

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Chọn D

90. Trắc nghiệm
• 1 điểm
What should be used to clean the surface of the keyboard?

A non-abrasive soap

A dry towel

A moistened cloth

A wet sponge

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Chọn C

91. Trắc nghiệm
• 1 điểm
What are consumers told to do if there is a problem with their E-Klavier?

Call or e-mail a technician after checking the website

Call a repairman after reading the manual

Try to fix the problem before calling the company

Submit a message on the FAQ section of the company’s website

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Chọn A

92. Trắc nghiệm
• 1 điểm
What are owners of the T-201 E-Klavier instructed to do?

Read all of the information on the website

Send in their warranty card

Go over all of the information in the manual

Clean the keyboard surface thoroughly

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Chọn C

93. Trắc nghiệm
• 1 điểm
Question 93 - 97 refer to following paragraph:
Passage 1:
Small Business Association Conference – Thursday, August 18th
Seminar – Itinerary
7:30 a.m. Registration Opens
8:00 a.m.-8:20 a.m. Opening Ceremony
8:20 a.m.-10:20 a.m. Session I
“Seven Irrefutable Rules of Small Business Growth”, Part I, with Michael Bornstein
10:30 a.m.-11:50 a.m. Session II
1. “Creating a Winning Culture of Innovation” with Bill Ripley
2. “21st Century E-marketing”, with Richard Grant
Noon Luncheon
1:00 p.m.-6:00 p.m. Workshops held in Marchand Hall
6:00 p.m.-7:00 p.m. Break
7:00 p.m.-10:00 p.m. Awards Dinner & Reception
************
Passage 2:
To: b.ripley@netspark.net
From: jamesransom@ontariosmlbiz.com
Date: Wednesday, August 17
Re: IMPORTANT SCHEDULE CHANGES
Mike just called from the airport in Toronto, and it looks like he’s going to be arriving late. There was some mix-up with his flight, I guess. Apparently, he told his secretary that he was expecting to be leaving tonight, but for some strange reason she booked the flight for tomorrow morning. That means that he won’t be able to be here for his presentation. Anyway, he sounded really worried about it, and I didn’t really know what else to do, so I said we’d rearrange the schedule. He won’t be here until 11 o’clock at the earliest, so I’ll have to put you and Richard first in Session I. I know you were only scheduled to speak for about 30 minutes, but I’d really appreciate it if you could stretch your presentation out a bit – maybe have a question-and-answer session or something. You need to fill about an hour. I know it’s last minute, but these things happen. Whenever he gets in, we can start his session, and it won’t be too bad. I figure, at worst, we’ll be running about half an hour late. Oh, and could you please let everyone know about the changes when you give your presentation tomorrow morning?
Thanks a lot for understanding.
See you tomorrow,
James Ransom
93. Who will inform the people attending the conference of the schedule changes?

James Ransom

Michael Bornstein

Bill Ripley

Richard Grant

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Chọn C

94. Trắc nghiệm
• 1 điểm
When was the e-mail sent?

Just before the conference opened

A few minutes before session I started

The night before the conference

A few days before the conference

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Chọn C

95. Trắc nghiệm
• 1 điểm
Why can Mr. Bornstein not give his presentation at 8:20 a.m.?

His flight was not booked according to his instructions

His flight was canceled at the last minute

He was late arriving at the airport and missed his flight

He has decided not to attend the conference

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Chọn A

96. Trắc nghiệm
• 1 điểm
Who is the note for?

A member of the association

Someone giving a presentation

An organizer of the conference

The president of the association

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Chọn B

97. Trắc nghiệm
• 1 điểm
When was Michael Bornstein originally supposed to deliver his presentation?

8:20 a.m.

Noon

10:30 a.m.

6:00 p.m

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Chọn A

98. Trắc nghiệm
• 1 điểm
Question 98 - 100 refer to following paragraph:
ls, Belgium, August 4 - Speextreme Airways, Belgium's leading airline for the past decade, announced plans to renovate the interior of all their aircraft.
The renovation plan will begin with planes that can seat more than 300 people. The intention of the renovation is to make traveling more enjoyable for travelers. The renovated jets will enable the airline to expand its maximum seating capacity and increase customer satisfaction.
The entire renovation process for all jets is expected to last 5 years. However, the order of the renovation is based on seating capacity. Thus, as mentioned, planes that can accommodate a minimum of 300 travelers will be worked on first. This renovation project will allow Speextreme Airways to become the first airline to install some of the newest technology, which is sure to please travelers.
98. What is the purpose of the article?

To advertise Speextreme Airways

To provide historical information about Speextreme Airways

To announce a new plan

To inform investors about a renovation

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Chọn C

99. Trắc nghiệm
• 1 điểm
How long has Speextreme Airways been Belgium's leading airline?

4 years

5 years

10 years

Since its inception

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Chọn C

100. Trắc nghiệm
• 1 điểm
What is the purpose of the renovation project?

To accommodate more travelers

To maintain its position as Belgium's leading airline

To make traveling more comfortable

To capture more market share

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Chọn C