Trắc nghiệm Tiếng Anh Toeic - Part 4 Test (Đề 4)
30 câu hỏi
Question 1 - 3 refer to following conversation:
M: Hi, Ms. Watkins, this is Lewis Phillips from Lambert Technologies. I'm calling because some more of our employees have decided to attend the Alternative Technologies Trade Show in March (71), so I need to update our company's reservation (72). Instead of the original 15 attendees, we'll now have 25 employees at the show. So, we'll need to add 10 tickets- and we'd like the option that includes both the breakfast and lunch buffets. Could you please e-mail me the invoice with the updated price? Thank you. (73)
A trade show
A company banquet
A charity fund-raiser
A product launch
Chọn đáp án A
To recommend a vendor
To change a reservation
To extend an invitation
To accept an offer
Chọn đáp án B
Directions to an event
A catering menu
An updated invoice
A list of guests
Chọn đáp án C
Question 4 - 6 refer to following conversation:
W: Welcome everyone. I'll be taking you on a guided tour of the Lakeside Art Museum today (74). In the nineteenth century, the breathtaking scenery and mild climate attracted many artists to this area. That's why you'll find such an extensive collection of oil paintings from that era. Before we start, (75) I see many of you have cameras out. Please note that this is a private collection. Don't worry, though, you can buy postcards with images of the paintings. So thanks in advance for your cooperation. Later this afternoon, make sure to visit our café located on the outdoor terrace, where you can enjoy a delicious lunch (76 ) . So, let's begin.
At a botanical gardern
At a university library
At an art museum
At an antiques store
Chọn đáp án C
Objects cannot be touched.
Photography is not allowed.
Artwork cannot be purchased.
Visiting hours are limited.
Chọn đáp án B
Purchase a meal
Sign up for a class
Take a catalog
Talk to an artist
Chọn đáp án A
Question 7 - 9 refer to following conversation:
W: Hello, Ms. Robertson. This is Wilma Keller at Charger Enterprises. I'm calling to offer you the position of head of the marketing department (77). You were definitely our top applicant. We were especially impressed by your five years of overseas experience in Malaysia, where we're planning to start doing business (78). I know you have to move here if you accept this position, so I'll give you more information about how we would help you relocate (79). Please call me back at 555-0195. Thank you.
To extend a job offer
To announce a business merger
To describe a company's products
To ask about an itinerary
Chọn đáp án A
Develop a new product line
Expand into an overseas market
Offer courses in negotiating
Host an international conference
Chọn đáp án B
A client visit
A payment policy
A regional conference
A relocation process
Chọn đáp án D
Question 10 - 12 refer to following conversation:
M: Before you leave for your first service calls of the day, I have an important announcement. Here at Quality Plumbing, we've been using paper invoices for years (80). Unfortunately, we've had some billing errors because the information you write down on your invoices is often hard to read (80, 81). So, each technician will be provided with a laptop computer to use while at the job site (80). It'll allow you to enter all the information for the work invoice. Training sessions on how to use the new system will begin next week. Sometime today, please stop by my office to sign up for a session (82).
To request employee comments
To celebrate the signing of a contract
To ask staff to check their work for errors
To describe a new company procedure
Chọn đáp án D
Repair calls are taking too long.
Some handwriting is unclear.
Employees are misusing equipment.
A computer program is not working properly.
Chọn đáp án B
Sign up for a training session
Turn in outstanding paperwork
Pick up some new equipment
Report the number of repairs done
Chọn đáp án A
Question 13 - 15 refer to following conversation:
M: Hi, Jamie. The vice president just called to say the competition, namely Golden, is going to release a new mobile phone similar to ours. Naturally, we want to get our phone on the market first, so we're going to release our Serena model earlier than originally planned (83, 84). And that means we really need to get moving on the advertising campaign. The TV commercials have to be finished a month ahead of the phone's new release date (85 ) . That does mean our advertising team will be working some long hours. I think we should find some way of rewarding the team once the ads are finished. Let me know what you think.
A navigation system
A tablet computer
A mobile phone
A wide-screen television
Chọn đáp án C
Work is ahead of schedule.
Current models are not profitable
Many pre-orders were placed.
A competitor will market a similar item.
Chọn đáp án D
To acknowledge a difficult situation
To suggest hiring more employees
To congratulate the listener for signing a contract
To stress the importance of satisfying a client
Chọn đáp án A
Question 16 - 18 refer to following conversation:
W: The last item on the agenda is the upcoming financial consultations that we offer to all our employees once a year. These consultations are free (86), one-on-one meetings with certified financial specialists who help people plan for retirement. Keep in mind, (87) this program is purely voluntary, but we receive excellent feedback on this every year. If you're interested, there are meeting times available after work hours. You'll need to sign up for one on the Human Resources benefits Web page before Friday (88).
To invite employees to apply for a position
To clarify changes to a vacation policy
To inform employees about free consultations
To ask for volunteers to organize a party
Chọn đáp án C
Listeners will be surprised by survey results
Listeners will be pleased with a service
A product is expected to sell well
A budget for a program will not be cut
Chọn đáp án B
Enter vacation time
Read a job description
Vote on a proposal
Schedule a meeting
Chọn đáp án D
Question 19 - 21 refer to following conversation:
W: In today's managers' meeting we need to address some comments we've received from customers about our health-food store (89). Over the last month, customers have complained that weekly sale items are not available-so they're leaving the store without being able to purchase those items. (90) This is a concern because we do have more of the items in our storage area, but the shelves are not being restocked in a timely manner. (91) One solution is to hire some additional employees to assist in keeping the shelves full during our busiest shopping hours. (91) We'll begin advertising for the new positions starting next week.
A monthly budget
Some new food items
Some customer feedback
A training program
Chọn đáp án C
Employees have been arriving late
Uniforms still need to be ordered
Company profits have been declining
Certain products cannot be found on the shelves
Chọn đáp án D
Publicize an upcoming sale
Hire more staff
Improve recycling procedures
Meet with individual employees
Chọn đáp án B
Question 22 - 24 refer to following conversation:
M: Good morning. I'm Jordan Mustafa, and I work in the Information Technology department here at Migden Contractors. Thanks for attending today's training session. ( 92) Today l'll be showing you some important steps that you'll be required to take when e-mailing confidential information. In a few minutes, (93) you'll learn about a software program that's installed on all of our work computers. This software enables employees to lock any type of electronic document and put a password on it for security. But, let's first discuss the types of information that we need to protect. (94) Now, l've given you a packet with some examples of office documents. Please look through it and identify the information you would consider confidential.
Product sales
Machine operation
Marketing strategies
Information security
Chọn đáp án D
Recruit new employees
Use special software
Report technical problems
Identify client needs
Chọn đáp án B
Create a project calendar
Review sample documents
Watch a training video
Meet session attendees
Chọn đáp án B
Question 25 - 27 refer to following conversation:
W: To start this board of directors meeting, I'd like to talk about the results of last year's energy study for our supermarket chain. If you look at this chart, you won't be surprised to see that we spent most of our money on refrigeration. Unfortunately, there's not much we can do about that as a grocery store. (95,96 ) But I think we can reduce our heating costs by starting to purchase and install new energy-efficient heaters next quarter. To tell us more about these heaters, ( 97 )I'd like to introduce Jeff Smith who's a consultant from Johnstown Energy. Jeff's here to answer any questions you may have.

15 %
10 %
50 %
25 %
Chọn đáp án D
Closing a branch location
Decreasing the amount of inventory
Upgrading some equipment
Conducting a customer survey
Chọn đáp án C
An energy consultant
A construction manager
A product designer
A marketing analyst
Chọn đáp án A
Question 28 - 30 refer to following conversation:
M” Hi. I bought a set of dining chairs from your online store-the Dove model? They arrived yesterday, and (98) assembled the first one, but when I opened the last box some of the parts were missing-there weren't any screws included.
(99) So I'm calling to see if you can send some to me by Friday. (100) I'm having some friends over to dinner this weekend, and I really need to have my new chairs ready by then. Please call me as soon as possible. This is Dave Hastings, and my phone number's 555-0186.

Bag 1
Bag 2
Bag 3
Bag 4
Chọn đáp án C
A store location
A refund
Damaged goods
Missing parts
Chọn đáp án D
Visit a factory
Travel for work
Host a dinner party
Write a revie
Chọn đáp án C








