18 câu hỏi
Sociotechnical changes affecting a firm adopting new information systems requiring organizational change can be considered:
Sociotechnical transitions
Organizational adjustments
Systems alterations
Strategic transitions
Business goal transitions
A(n) …………….. is an activity for which a firm is a world-class leader.
Efficiency
Growth driver
Expertise area
Competitive advantage
Core competency
The law of diminishing returns only applies to digital products.
True
False
The expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system are known as:
Switching costs
Differentiation costs
Variation costs
Retention costs
Preservation costs
Research has shown that a majority of firms are able to align their information technology with their business goals.
True
False
An efficient customer response system directly links consumer behavior to distribution, production, and supply chains.
False
True
The inventors of a disruptive technology typically benefit the most from the technology, it is rare that fast followers catch up quickly.
True
False
The use of Internet technologies allows companies to more easily sustain competitive advantagE.
False
True
The idea that the more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional value, is referred to as:
Virtual economics
The point of no return
Supply and demand
The law of diminishing returns
Network inelasticity
Mass customization offers individually tailored products or services using the same resources as mass production.
True
False
Why does Amazon need to worry about competitors in online shopping?
Internet shopping produces cost transparency
Internet technologies are universal, and therefore usable by all companies
The Internet enables the production or sales of substitute products or services
E-commerce is affected by the law of diminishing returns
The Internet increases switching costs
Smart products are an example of the Internet of Things.
True
False
Which of the following statements about network economics is not true?
Uber is an example of a business model that is based on the principle of network economics
Information technology can be strategically useful from a network economics perspective
The law of diminishing returns does not always apply to every situation
From a network economics perspective, the value of a community of people grows as the number of participants in the community increases
In network economics, the marginal cost of adding new members to the network is higher than the marginal gain
The parts of an organization's infrastructure, human resources, technology, and procurement that make the delivery of the firm's products or services possible are known as ……….. activities.
Secondary
Auxiliary
Primary
Support
Service
………. is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.
Focusing on market niche
Strengthening customer intimacy
Strengthening supplier intimacy
Low-cost leadership
Product differentiation
In the value chain model, support activities are most directly related to the production and distribution of the firm's products and servic which create value for the customer.
False
True
Switching costs increase when customers are strongly linked to products and platforms.
True
False
High product differentiation is a sign of a transparent marketplacE.
False
True