100 CÂU HỎI
Part I: Picture Description Directions: For each question, you will see a picture and you will hear four short statements. The statements will be spoken just one time. They will not be printed in your test book so you must listen carefully to understand what the speaker says. When you hear the four statements, look at the picture and choose the statement that best describes what you see in the picture. Choose the best answer A, B, C or D. 1. Mark your answer on your answer sheet:
A. He is leaning against a tree
B. He is sitting in a restaurant
C. He is mowing the grass
D. He is watering the lawn
Mark your answer on your answer sheet:
A. A patron is seated at a table outside
B. The chairs have been placed on the table
C. The tables have been set for a meal
D. The chairs are arranged around the tables
Mark your answer on your answer sheet:
A. A clerk at the counter is helping the customers
B. People are waiting in line for their turn
C. One of the men is paying for his food
D. People are standing in front of the hotel
Part II: Question - Response
Directions:
In this part of the test, you will hear a question or statement spoken in English. The question or statement and responses will be spoken just one time. They will not be printed in your test book, so you must listen carefully. You are to choose the response to each question or statement. Now listen to a sample queestion.
4. We really have to go now
A. I really enjoyed the play
B. We have another few minutes
C. Yes, she went to the doctor
Why do you need to cancel your appointment?
A. Something came up unexpectedly
B. I was just disappointed
C. On Monday morning
Should we meet for brunch today?
A. Sure, I’d love to
B. Yes, we meet regularly
C. That’s too many
Mr. Wilson has taken charge of international sales, hasn’t he?
A. It only included installation charges
B. No, he’s responsible for advertising
C. Call me whenever you like
Where will you be sending this package?
A. It came this morning
B. To the address on this note
C. I’d rather go by bus
How will the office equipment be transported?
A. Next to the parking lot
B. Sometime next week
C. It will go by courier
Who’s in charge of controlling the product quality?
A. It’s available at no extra charge
B. Out production department
C. Choose the course you like
When is the best time to meet you?
A. No, this is my first time
B. Have a good time
C. Between 10 and 11a.m
What’s the timeline for the bid?
A. He left last month
B. I’ve been busy for the past few weeks
C. It hasn’t been discussed yet
Aren’t you delivering an opening speech next week?
A. Yes, but I feel pretty well prepared for it
B. Yes, he was very surprised with the party
C. No, it was delivered on time
You want to adopt a new inventory control system, don’t you?
A. Most of us do
B. I usually use this system
C. Our inventory is so slow this month
Part III: Short Conversations
Directions: You will hear some conversations between two people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C) or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
Question 15 - 17 refer to following paragraph:
M: Pardon me, is this the information desk for the leadership training seminar?
W: Yes, it is. What is your last name? I’ll pull up your registration file and package for you.
M: I’m Ted Dyson. And also, do you know where the talk on employee motivation will take place?
W: Hmmm. It begins at 10 a.m. in conference room A, here in the main convention building.
15. What does Mr. Dyson inquire about?
A. The mane of the conference
B. The number of guests
C. The location of an event
D. The dates of the seminar
What will the woman give Dr. Dyson?
A. An information package
B. A guest list
C. A name tag
D. An operating manual
Where are the speakers most likely?
A. At a shopping mall
B. At a convention center
C. At a local hotel
D. At a company warehouse
Question 18 - 20 refer to following paragraph:
M: Hello, I would like the number for the Sheraton Hotel located in Montreal.
W: Which location do you prefer? I have listings for two Sheraton Hotels in the city.
M: I don’t know the exact address, but I would prefer the downtown location. Also, could you connect the call please?
W: sure. The number is 514-889-2093. Please stay on the line and I’ll put you through. Thank you for using Bell Directory Assistance.
18. What will the woman most likely do next?
A. Look for other local hotels
B. Check the hotel’s facilities
C. Make a reservation
D. Connect the call
What is the man unsure of?
A. The name is his tour guide
B. The hotel’s address
C. The name of the hotel
D. The date he will be visiting
Who is the man speaking with?
A. A telephone operator
B. A hotel manager
C. A city tour guide
D. A company client
Question 21 - 23 refer to following paragraph:
W: Hello, Jim. I just finished preparing these sandwiches
M: Thanks, Allie. That’s so nice of you.
W: it was quite a simple recipe. I roasted some vegetables and added them to a couple of slices of baguette
M: That will be a great appetizer as the guests are arriving, and I will go nicely with the beef kebabs I’m grilling. Why don’t you set them on the coffee table in the living room next to the fruit?
21. What is Jim doing?
A. Grilling beef
B. Cutting up fruit
C. Preparing cocktail drinks
D. Making dessert
What does Jim compliment Allie on?
A. Her pretty living room
B. Her lovely attire
C. Her delicious food
D. Her kindness
What did Allie bring?
A. Grilled vegetables
B. Sandwiches
C. Beef kebabs
D. Fruit
Question 24 - 26 refer to following paragraph:
M: I’ve been trying to contact him all morning, sending faxes and emails. Mario’s away from his desk. Do you know where he’s gone?
W: He had to meet with some clients at the downtown branch. Apparently, their documents haven’t arrived yet, and he needed to deliver them himself
M: I have some great news. Kensington Market has decided to use our advertising campaign. I’d love for Mario to oversee the project
W: That sounds great. You should try to contact him on his cell phone. He would love to hear the news personally from you
24. How does the woman suggest getting in contact with Mario?
A. By going downtown
B. By writing him an email
C. By sending him a fax
D. By calling his mobile phone
What issue is Mario dealing with?
A. An office renovation
B. A new contract
C. A delivery mistake
D. A printing error
Where is Mario now?
A. At a client’s office
B. At Kensington market
C. At the post office
D. At the downtown office
Question 27 - 29 refer to following paragraph:
M: I just received my invoice from the gas company in the mail. I can’t believe the cost
W: Mine was quite high, too. I think it’s because I’ve been using my heater so much in this cold weather.
M: I have as well. However, I still believe it’s higher than it should be. Maybe I should contact the gas company to see if they regular rates have increased.
W: sounds like a good idea. Their customer service department is vey attentive. Keep me updated on what they tell you. What are the speakers talking about?
27. What would the woman like the man to do?
A. Discuss with her what he finds out
B. Talk to the company about getting a discount
C. Help her with the cost of her gas bill
D. Ask for better customer service
Why does the man want to make a call?
A. To request maintenance staff
B. To inquire about gas rates
C. To discuss setting up a new account
D. To ask for an additional invoice copy
What are the speakers talking about?
A. A mobile phone bill
B. A gas invoice
C. An electricity payment
D. A broken heating system
Question 30 - 32 refer to following paragraph:
W: Sam, how is the catalogue design going? I’d like to have it done and mailed out to our customers by the end of the week
M: Actually, there were some problems with the original design and we had to revise it. Although we have worked overtime since last week, it might be a little difficult to complete it within the week
W: All right. Is it possible for you to get it ready by next Wednesday? (64)As our new clothing line is going to be released the week after next, I can’t give you more time than that. But I can ask Joan in the administration department to give you a hand if you want.
M: I’d appreciate that. I can use all the help I can get.
30. What is offered to the man?
A. A benefits package
B. More incentives
C. An extension
D. A raise
According to the man, what caused the delay?
A. Additional modifications
B. Labor shortage
C. Limited budget
D. Wrong information
What type of business are the speakers most likely engaged in?
A. Publication
B. Construction
C. Department
D. Apparel
Question 33 - 35 refer to following paragraph:
M: Would you be able to come to my office and help me on this project Thursday?
We need to have it ready to present along with the next year’s budget at the board meeting at the end of the month.
W: Actually, I’m really busy on Thursday. Then, I’m going out of town for my sister’s wedding from Friday until Monday. How about Tuesday?
M: That’s no problem. We can put it off until then, as long as we get it done by next Friday.
W: Great. Then I’ll have my assistant, Judy, give you a call this afternoon to set a time for Tuesday
33. What information should the speakers present?
A. Shareholder’s information
B. A community calendar
C. Job openings
D. A budget
What is the woman doing on Friday?
A. Attending a meeting
B. Working late
C. Going to a family event
D. Presenting the project
When will the woman visit the man’s office?
A. Monday
B. Tuesday
C. Thursday
D. Friday
Part IV: Short Talks
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C) or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
Question 36 - 38 refer to following paragraph:
Good evening. This is the headquarters for the Irish National Bank. The office is now closed. Our regular business hours are 8 a.m. to 3 p.m., Monday to Saturday, with the exception of national holidays. Should you wish to speak to one of our company representatives, please leave a message after the tone. You are also able to check account balances using our touch tone service. You can also use our web service for bill payments, the transferring of funds, or to obtain new product information. Thank you for choosing INB, and we look forward to serving you again soon.
36. What information can customers obtain from the website?
A. A list of new available products
B. A list of company employees
C. Cost of the company’s products
D. The branch location and address
What is inferred about the organization’s employees?
A. They are currently on lunch break
B. They are attending to other customers
C. They are presently not working
D. They are working at another branch office
Who is the message most likely directed at?
A. Website designers
B. Professional accountants
C. Irish students
D. Bank customers
Question 39 - 41 refer to following paragraph:
The township of Lincoln would like to inform its citizens of the upcoming city closures due to festival events. Starting Friday November 9th, St. Pau Street will be closed due to the Annual City Parade. Pedestrian traffic only will be permitted between Church Street and Jarvis Avenue. Priority access will be given to families with small children who wish to attend the event. The streets are expected to reopen Monday November 12th. We sincerely apologize for the inconvenience. However, we do hope that all of the residents of Lincoln will join in the festivities to help make the annual event a success. If you have any questions about other planned events, please contact the city’s tourism authority at 239-3497
39. What should people do if they have questions?
A. Send an email to the mayor
B. Fax the city council
C. Call the tourism office
D. Email their local police department
Form when will St. Paul Street be closed to vehicles?
A. November 9
B. November 10
C. November 12
D. Next weekend
What is the purpose of this radio announcement?
A. To inform people of a city event
B. To advertise a new project
C. To announce the closure of a park
D. To arrange a city council conference
Question 42 - 44 refer to following paragraph:
Good afternoon, ladies and gentlemen, and welcome to our third annual Business Awards Luncheon. We will begin with opening comments from last year’s Business person of the year, after which we will enjoy a buffet-style lunch. Please remember that tickets are still available for next month’s charity ballroom dance event, entitled “Under the Sea”. Which you can purchase at the reception desk. Shortly after lunch we will be acknowledging this year’s award winners. Please sit back and enjoy.
42. What will happen immediately after lunch?
A. Award winners will be announced
B. A dance performance will take place
C. Speeches are scheduled to begin
D. Photographs will be taken
What will guests be doing at next month’s charity event?
A. Listening to an orchestra
B. Dancing
C. Singing
D. Making speeches
What type of event is being held?
A. A sporting event
B. A theatrical performance
C. A concert
D. An awards ceremony
Question 45 - 47 refer to following paragraph:
Don’t you deserve the most durable wristwatch on the market? You will never have to worry about damaging your watch again with Thompson’s new Skytime wristwatch. Our most recently developed wristwatch is extremely accurate, and is guaranteed for life. Our watches are not only reliable, they’re stylish too. If you order now, Thompson will also include a pair of Dark Horse sunglasses with your purchase, and will ship your order within 5 business representatives now at 1-800-999-7865
45. What should people do to receive a gift?
A. Make a phone call
B. Contact a store manager
C. Visit the company website
D. Write a letter
What gift is being offered?
A. A set of pens
B. A new pair of shoes
C. A leather briefcase
D. A pair of sunglasses
What is suggested about Thompson’s wristwatches?
A. They are inexpensive
B. They are manufactured in China
C. They are stylish
D. They can be ordered online
Question 48 - 50 refer to following paragraph:
I would like to thank you all for joining our board of directors meeting this morning. I wanted to let you know that we have chosen Ms. Josephine Reynolds as a successful applicant for the position of vice president of finance here at Jones & Burwell Consulting Services. After successful completion of our executive training program, Ms. Reynolds joins us with extensive experience in the finance industry, having worked as director of finance at The Optic Group in London for the past three years. Prior to that, Ms. Reynolds work several years as an accountant with The Hudson Bay Company in Madrid. She will now spend four weeks preparing for her new position in our Los Angeles branch office before relocating to our headquarters here in Seattle. We are thrilled to welcome Ms. Reynolds to our group, and we look forward to her success here in Seattle.
48. Where is the main office of Jones & Burwell Consulting?
A. Madrid
B. London
C. Los Angeles
D. Seattle
How long did Ms. Reynolds work at The Optic Group?
A. 3 years
B. 4 years
C. 5 years
D. 6 years
What is the announcement about?
A. Vacant position in a company
B. A new financial report
C. Hiring a new employee
D. Ways to enhance global marketing
Part V: Incomplete Sentences
Directions: A word or pharse is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C) or (D) on your answer sheet.
51. You can -------- rebuild your credit by taking steps to repair your credit rating as soon as possible.
A. easy
B. easier
C. easily
D. easiness
The company announced plans to -------- its corporate name to BATEL, Inc. for marketing and commercial purposes.
A. use
B. add
C. change
D. differ
Make sure you provide the requested -------- when submitting advertising proposals since incomplete ones will not be accepted
A. information
B. inform
C. informing
D. informed
Thank you for offering me a position with the company I wish to work for, and I really appreciate the efforts you’ve made on -------- behalf.
A. I
B. my
C. me
D. mine
The ideal candidate should not only perform well under tight deadline pressure but also have a -------- familiarity with technical standards
A. broad
B. high
C. proud
D. round
People are aware of the importance of -------- physical activities which have a significant impact on reducing childhood obesity and chronic disease
A. promotes
B. promote
C. promoting
D. promoted
Over the past three months, employees have been working -------- with support staff to accomplish their goals, working an average of eight hours per day.
A. initially
B. originally
C. primarily
D. numerically
All the forms you submit must be postmarked no later than the specified date -------- they will be considered untimely.
A. or else
B. besides
C. on account of
D. either
It looks like directors of the corporate finance division -------- the details of managerial compensation contracts
A. regulate
B. regulating
C. regulates
D. is regulated
As a financial planner, Mr. Martin has a comprehensive -------- of the legal process, as well as financial and tax issues.
A. knowledge
B. opinion
C. ability
D. collector
If you send the -------- information, I’ll drop by your area to look for suitable housing
A. enthusiastic
B. serious
C. pertinent
D. appreciative
We are -------- considering a wide variety of potential applicants, so please fill out your background information accurately.
A. ordinarily
B. currently
C. commonly
D. lately
If you plan to rent equipment, delivery and collection times, plus insurance coverage for any damage should all be dealt with -------- advance.
A. in
B. of
C. at
D. for
You can reach us either by phone or e-mail when you need technical -------- or have any questions about the product you purchased.
A. supported
B. supporter
C. supporting
D. support
Part VI: Reading Comprehension
Directions: Read the texts that follow. A word or pharse is missing in some of the sentences. Four answer choices are given below each of the sentences. Select the best answer to complete the text. Then mark the letter (A), (B), (C) or (D) on your answer sheet.
Question 65 - 67 refer to following paragraph:
Is there a way to prevent jet lag?
Jet lag is a sleep disturbance. (65) -------- common symptoms of jet lag are fatigue and irritability. One of the most recommended ways of reducing its effects is to adjust to the new time zone of your destination.
Research into the effects of natural light on the body (66) -------- that light may help you become used to the area you visit.
So, if you fly east to west, stay outside for several hours in the afternoon on the day you arrive to (67) -------- yourself to the sun and get out early the next morning.
65. (65) -------- common symptoms of jet lag are fatigue and irritability.
A. enjoy
B. expose
C. take
D. relax
Research into the effects of natural light on the body (66) -------- that light may help you become used to the area you visit.
A. suggest
B. suggesting
C. suggests
D. to suggest
So, if you fly east to west, stay outside for several hours in the afternoon on the day you arrive to (67) -------- yourself to the sun and get out early the next morning.
A. Much
B. Many
C. More
D. The most
Question 68 - 70 refer to following paragraph:
Yesterday, November 10, at approximately 3 p.m, we had a temporary (68) ........ various network servers are housed.
When he was finishing up, he found a loose wire which he connected the other day, so he had to reconnect it. However, it appears that when reconnecting it, he made some mistakes.
(69) ........ the machines affected were the new NS3, one of the primary name serves, and Happer, which controls the new operating (70) .......... systems.
Thanks
Bill
68. Yesterday, November 10, at approximately 3 p.m, we had a temporary (68) ........ various network servers are housed.
A. Among
B. In
C. Between
D. About
(69) ........ the machines affected were the new NS3, one of the primary name serves
A. which
B. nearby
C. where
D. however
and Happer, which controls the new operating (70) .......... systems.
A. affordability
B. interruption
C. status
D. affair
Question 71 - 73 refer to following paragraph:
Security Inc. is the most trusted name in the sales and service of financial equipment and automated teller machines. Offering a degree of personal yet professional service that is unrivaled in the financial industry today, all employees at Security Inc. are (71) ........ product lines or tailor a financial equipment service program to (72) ........ your specific business needs.
We offer the widest array of financial equipment products, services and supplies. This diversity in product and service offerings, combined with our unrivaled knowledge in the sale and service of automated teller machines, provides a (73) ........edge and real value for our customers.
71. Offering a degree of personal yet professional service that is unrivaled in the financial industry today, all employees at Security Inc. are (71) ........ product lines or tailor a financial equipment service program to (72) ........ your specific business needs.
A. for our customers
B. using
C. instructed
D. dependent
Offering a degree of personal yet professional service that is unrivaled in the financial industry today, all employees at Security Inc. are (71) ........ product lines or tailor a financial equipment service program to (72) ........ your specific business needs.
A. hope
B. tend
C. make up
D. meet
This diversity in product and service offerings, combined with our unrivaled knowledge in the sale and service of automated teller machines, provides a (73) ........ edge and real value for our customers.
A. excellent
B. competitive
C. comparable
D. commensurate
Part VII: Reading Comprehension
Directions: In this part you will read a selection of texts, such as magezine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C) or (D) on your answer sheet.
Question 74 - 75 refer to following paragraph:
Telcorp in Trouble
The CEO of Telcorp, Howard Ballantine, has been accused of using company money to invest in personal real estate deals. A private committee was hired to investigate Mr Ballantine’s financial activity after Walter Scott, the senior accountant at Telcorp,
noticed nearly 2 million dollars was missing from the company’s primary investment account. Mr. Scott discovered the problem three months ago and reported it to Richard Flint, Telcorp’s chief financial advisor. Howard Ballantine denies any wrongdoing, and is hiring his own team of financial officers to investigate the matter, a close friend of Ballantine’s said. Telcorp was the nation’s leading producer of cell phones until Softphone Inc. opened a factory in China six months ago, which enabled it to save nearly 10 million dollars in production costs. Mr. Ballantine’s alleged actions suggest that the company will face more trouble in the future.
74. How did Softphone Inc. decrease operation costs drastically?
A. By reducing its workforce
B. By improving technology
C. By opening a new plant
D. By outsourcing its projects
According to the article, what mistakes did the CEO of Telcorp make?
A. He introduced less attractive products.
B. He used company funds inappropriately.
C. He fired an employee without a reason.
D. He refused to invest in new technology
Question 76 - 77 refer to following paragraph:
18 Pine Hill Rd.
Mulberry, MI
65489
22 October 2007
Dear Mr. Johnson,
We received your request to change the dates of your reservation at the Glenwood Resort from April 15-22 to June 20-28. Unfortunately, I have checked the database and there are no rooms available for those dates. I sincerely apologize that we cannot accommodate your request; unfortunately June, July, and August are our busiest months because we offer special summer discounts. I understand that your company is relocating you to London in July and therefore you can’t make a reservation for any other date. I would like to mention, however, that Philip D. Humboldt, the owner of Glenwood Resort, recently opened another luxury resort, Woodshire Retreat, just thirty minutes outside of Mulberry. If you would like to make a reservation at this resort, the number is 1-800-238-9648. Or you can make a reservation online at www.humboldthotels.com.
Sincerely,
Richard Kent
Customer Services
76. What did Mr. Humboldt achieve recently?
A. He expanded his business.
B. He was relocated to London.
C. He won a luxury vacation
D. He recruited a new client
What is the purpose of this letter?
A. To promote seasonal discounts
B. To suggest an alternative to the customer
C. To discuss plans to build a new hotel
D. To provide directions to a resort
Question 78 - 80 refer to following paragraph:
Sim’s Super Sale!
To commemorate ten years of business, Sim’s is having a giant sale. The sale starts at 8:00 a.m. on Saturday, July 9th, and ends at midnight on Sunday, July 10th. All sports equipment is 20 percent off. * All men’s and women’s sports apparel is 15 percent off, including the exclusive Swish brand running shoes and shorts.
Customers who have a Sim’s Super Savings Card will receive an additional 10 percent off their entire purchase. (If you want to become a Sim’s member, please fill out the application on our website at www.simssavings.com). Also, please bring your children: Ron Barkley, the lead scorer for the L.A. Rockets, will be giving a special demonstration on how to dribble a basketball. All children over the age of 8 are welcome. Entrance is free, but all children must wear sneakers and bring their own basketball.
Offer does not apply to bikes, treadmills, or golf clubs.
78. What can be inferred about Ron Barkley from the advertisement?
A. He wants to open a sports store.
B. He is a successful athlete
C. He works for Swish shoes
D. He wants to be a college professor
Which of the following is NOT true about the sale?
A. A famous person will be present.
B. Brand name products are on sale.
C. Men’s clothing is 15 percent off.
D. Golf equipment is 20 percent off.
Why did Sim’s decide to have a sale this weekend?
A. To get rid of old merchandise
B. To promote a new product
C. To celebrate an anniversary
D. To advertise an upcoming race
Question 81 - 83 refer to following paragraph:
Attention All Employees!
The executives at Juniper Insurance have decided to purchase mobile phones for all employees. They are hoping that the new phones will improve communication between members of different departments. The company will be purchasing fortyseven TM-161 cell phones from Globalphone Inc. at the end of July. You will receive your new phone during the first week of August. Each employee will be given 200 minutes free each month. If you use more than your monthly limit, you will be charged an additional $25 each month. We understand that this is a new policy that may potentially be problematic, so we welcome any comments or suggestions you may have. To monitor the new phone system’s effectiveness, we will be asking employees to fill out a survey. The date for this survey has not been chosen yet. However, it will most likely take place during the third week of August. Also, employees with other suggestions about how to help employees communicate better should fill out an Employee Comments Form, which can be obtained from Betty Gill in the Human Resources Department.
81. Why should someone contact Betty Gill?
A. To get her e-mail address
B. To transfer to Human Resources
C. To obtain the proper form
D. To write a memo
How will the company evaluate the effectiveness of the strategy?
A. By conducting a poll
B. By interviewing employees
C. By calling the customers
D. By testing the product
What does the company plan to do in July?
A. Implement an overtime policy
B. Hire more office workers
C. Change insurance companies
D. Buy phones for better communication
Question 84 - 87 refer to following paragraph:
Attn: All advertising associates
The meeting with Gilman Electronics was rescheduled from Friday, April 22, to Monday, May 25. I received an e-mail from their CEO, Robert Towney, informing me that Gilman Electronics is not ready to introduce the new computers due to production delays. Apparently, technicians discovered a serious defect in one of the microchips and consequently all of the computers have to be re-evaluated.
Therefore, we have about a month to work on the advertising campaign. I recommend that we meet early next week- perhaps Monday or Wednesday – to discuss the current ad campaign and determine whether or not we want to change it now that we have some extra time. Please e-mail me by 4 p.m. today with your comments or suggestions about the Gilman account. As you know, Gilman is our biggest client so it is critical that we provide the best service possible.
Sincerely,
Mark Johnson
Director of Advertising
84. What does Mark Johnson mention about Gilman Electronics?
A. It is the biggest electronic company
B. It is the agency’s most important client
C. It wants to make changes to the campaign
D. It plans to open a factory overseas
Why will the advertising associates meet early next week?
A. To have a company dinner for an anniversary
B. To think about the current proposal
C. To promote new products to the customers
D. To make a plan for the company expansion
What is the reason for the production delays?
A. Some production machinery failed
B. The company lacks financial resources
C. Certain parts of the product are faulty
D. A project manager miscalculated the time
What information does the memo provide?
A. Suggestions for an ad campaign
B. A new proposal for a client
C. Plans to purchase computers
D. Changes to the dates of a meeting
Question 88 - 92 refer to following paragraph:
Passage 1:
New Conference Center
Limited Properties (LP) is proud to announce that it has completed construction on its second conference center in Springfield, Ohio, a spokesman for the company said. The first conference center is located next to the Upton Insurance building downtown, and is famous for its golden windows. For three years in a row, this conference building has been the venue for important international seminars and meetings between oil companies. The second conference center is even larger than its predecessor; it has ten more floors and is roughly three times wider. Construction on the second conference center began on March 2, 2004, and was not completed until July 29, 2007. To commemorate its opening, CEO of LP, Robert Henley, is planning a huge dinner, which will take place on August 15. Prominent members of the business community and city officials will attend the event, which will include a five-course meal and live music from the Springfield Harmonic Symphony.
43 Princeton Rd.
Springfield, OH
August 5, 2007
************
Passage 2:
Mr. Todd Poll, Public Relations Division
Limited Properties
124 Hunting Lane
Springfield, OH
Dear Mr. Poll,
I was honored to receive an invitation to the commemoration dinner at the new conference center in Springfield, and I would be delighted to attend. I was in Milan on a business trip when the conference center was completed and I could not wait to get back and see how it looked. I agree with the general consensus that Limited Properties has created a place that is even better than the first conference center. In fact, I would like to host the 4th Annual Business Development Conference at the new facility in September. This year, representatives from Chile, Korea, China, Japan, and Australia will attend the event, and I am confident they would be impressed with the LP Grand Conference Center. Perhaps we could meet at the dinner and discuss this matter further. I look forward to seeing you there.
Sincerely,
Charles Gates
CEO, GMA Oil Corp.
88. Why does Mr. Gates want to meet with Todd Poll?
A. To confirm the trip itinerary
B. To go over the conference notes
C. To plan a business event
D. To discuss the survey
What can be inferred about the Business Development Conference?
A. It takes place in South America
B. It is held once a month
C. It is an international event
D. It funds domestic businesses
When was Mr. Gates in Milan?
A. March
B. July
C. August
D. September
What is expected on August 15th?
A. City officials will sign the contract
B. The company will be granted a franchise
C. Local businessmen will go to a dinner
D. The CEO will change insurance policies
What does the article mention about the first conference center?
A. It is located in the Upton Insurance building
B. It is much bigger than the second conference center
C. It moved closer to downtown
D. It has been a suitable site for international events
Question 93 - 97 refer to following paragraph:
Passage 1:
Advanced Financial
244 Harbor Rd.
Portland, ME
June 22, 2007
Dear Mr. Benson,
I have written to you several times over the past two months requesting an explanation on why you have failed to bring your account with us up-to-date.
By ignoring these requests, you are damaging the excellent credit record you had previously maintained with our company. In addition, every month that you fail to pay your account, you receive a $25 late payment fee. As of the date of this letter, your account balance is $235.04
Unless I hear from you within ten days, I will have no other choice but to turn your account over to a debt collection agency. I am sorry that we must take such drastic action but I am afraid you leave us no choice. You can preserve your credit rating by sending us a check for the amount stated above.
Sincerely,
Ross Gunter
Director of Accounting,
Advanced Financial
************
Passage 2:
Advanced Financial
244 Harbor Rd.
Portland, ME
July 8, 2007
Dear Mr. Benson,
Thank you for your letter. You deserve an explanation for what went wrong in our accounting department, and I hope that this letter will help resolve our recent error. It has taken a lot of time to find out what happened, so please accept our apologies for the delay in this response.
A thorough look at our records revealed that we did receive your April payment on time, as you stated in your letter of June 25. However, it was credited to an account which bears a similar name to yours. Therefore, we began sending you our standard notices requesting payment, in keeping with our routine policy.
I am sorry for all the distress we have caused you. You have been a valued customer of ours for a long time and we appreciate your understanding. To express our sincerest apologies, we would like to send you a $175 gift certificate to The Wilson Spa and Massage Center
Sincerely,
Ross Gunter
Director of Accounting,
Advanced Financial
93. What can be inferred about Mr. Benson?
A. He will send a check to the Director of Accounting
B. He sent his letter to the auditor
C. He paid $235.04 on June 25th
D. He won’t pay the $25 late payment fee
How does the company apologize for their mistakes?
A. By firing the employee at fault
B. By cutting down on investments
C. By offering a special coupon
D. By changing its current policy
What problem did the accounting department discover?
A. The calculations were incorrect
B. The name of the client was confused
C. The bill was misplaced
D. The budget was underestimated
In the first letter the word “drastic” in paragraph 3, line 2, is closest in meaning to
A. modest
B. modern
C. interesting
D. new
What is the purpose of the first letter?
A. To demand an explanation for the recipient’s actions
B. To discuss a new interest rate policy
C. To notify the department about a new schedule
D. To request a report from a supplier
Question 98 - 100 refer to following paragraph:
Dear Readers,
This July, Horse and Rider will celebrate its 27th anniversary. Since its first issue was published in January of 1980, Horse and Rider has continued to bring its readers tasteful but entertaining articles covering everything about horses. To celebrate our anniversary, we are offering a special promotion to all our readers: a free three- month subscription. Plus, you will receive our special anniversary issue, which will be published at the end of July. This special issue will feature an article about Marjorie Clemmons, the Senior Editor and founder of Horse and Rider.
To be eligible for the special offer, just fill out the request form that is enclosed with this letter, and mail it to us by June 15th. As always, we welcome your questions and comments, so if you would like to be included in our From the Readers section, please visit our website www.horseandrider.com and submit your review electronically. We thank you for your continued support, which has helped us become the most popular horse magazine in the country.
Sincerely,
Katherine Fields
Public Relations Advisor
98. Why did Katherine Fields write this letter?
A. To introduce a special offer
B. To ask customers about their subscription preference
C. To invite clients to the ceremony
D. To remind readers to renew their subscription
Who will be featured in the anniversary issue?
A. A well-known rider
B. A new staff
C. The victor of the race
D. The Senior Editor
According to the letter, how can readers get their comments published?
A. By writing a letter to the editor
B. By submitting a review online
C. By calling the PR department
D. By talking to Marjorie ·Clemmons