MOBILE PHONES: ARE THEY ABOUT TO TRANSFORM OUR LIVES?

We love them so much that some of us sleep with them under the pillow, yet we are increasingly concerned that we cannot escape their electronic reach. We use them to convey our most intimate secrets, yet we worry that they are a threat to our privacy. We rely on them more than the Internet to cope with modern life, yet many of us don’t believe advertisements saying we need more advanced services.Sweeping aside the doubts that many people feel about the benefits of new third generation phones and fears over the health effects of phone masts, a recent report claims that the long-term effects of new mobile technologies will be entirely positive so long as the public can be convinced to make use of them. Research about users of mobile phones reveals that the mobile has already moved beyond being a mere practical communications tool to become the backbone of modern social life, from love affairs to friendship to work.

The close relationship between user and phone is most pronounced among teenagers, the report says, who regard their mobiles as an expression of their identity. This is partly because mobiles are seen as being beyond the control of parents. But the researchers suggest that another reason may be that mobiles, especially text messaging, were seen as a way of overcoming shyness. The impact of phones, however, has been local rather than global, supporting existing friendship and networks, rather than opening users to a new broader community. Even the language of texting in one area can be incomprehensible to anybody from another area.

Among the most important benefits of using mobile phones, the report claims, will be a vastly improved mobile infrastructure, providing gains throughout the economy, and the provision of a more sophisticated location-based services for users. The report calls on government to put more effort into the delivery of services by mobile phone, with suggestion including public transport and traffic information and doctors’ text messages to remind patients of appointments. There are many possibilities. At a recent trade fair in Sweden, a mobile navigation product was launched.When the user enters a destination, a route is automatically downloaded to their mobile and presented by voices, pictures and maps as they drive. In future, these devices will also be able to plan around congestion and road works in real time. Third generation phones will also allow for remote monitoring of patients by doctors. In Britain, scientists are developing an asthma management solution using mobiles to detect early signs of an attack.

Mobile phones can be used in education. A group of teachers in Britain use third generation phones to provide fast internet service to children who live beyond the reach of terrestrial broadband services and can have no access to online information. ‘As the new generation of mobile technologies takes off, the social potential will vastly increase,’ the report argues.

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