If buyer complains that your prices are too high, you should:

4/10

Lower the prices

Make a concession

Tell them to check the market price and come back

Put yourself in their shoes and ask questions

Giải thích

Chọn đáp án DCâu 5: We have following steps:

i: Let the other parties involved in the process of finding the resolution since the more they are to be involved, the more likely they support the outcome. ii: Ask and discuss to understand other view points

iii: Should not blame the other for the problem iv: Put yourself in their shoes

The right process to have the right perception towards other parties and the issues:

A. iv – ii – i – iiiB. ii – i – iii – iv

C. i – iii – ii – ivD. iv - i – ii – iii

Chọn đáp án A

6-8. Tập đoàn America muốn mua lại cổ phần của công ty Xuân Thành (Thiểm Tây, Trung Quốc)