Question 34 - 36 refer to following conversation:

W-Am: Welcome to Woodford Electronics! How may I help you?

M-Au Well, I purchased this digital camera yesterday from your store-but when I try to preview the photos I've taken, an error code displays on the screen.

W-Am: Really? Let me take a look. I have a chart here of all the codes, perhaps it'll tell us what's going on... ah, I see. According to the chart, the camera doesn't have enough battery power to preview the photos.

M-Au: Oh. Do I need to buy a new battery?

W-Am: Well, let me give you a new one for free, since you just bought the camera from us yesterday.

Who most likely is the woman? A. A workshop instructor B. A store clerk C. An electrician D. A product designer (ảnh 1)

34. Who most likely is the woman?

What does the woman request? A. An extra key B. A reimbursement C. A city map D. A room upgrade