Theo hiệp hội marketing Mỹ 2007: Tập hợp các hoạt động cấu trúc cơ chế và quy trình nhằm tạo ra, truyền thông và phân phối những thứ có giá trị cho ngưo

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Theo hiệp hội marketing Mỹ 2007: Tập hợp các hoạt động cấu trúc cơ chế và quy trình nhằm tạo ra, truyền thông và phân phối những thứ có giá trị cho người tiêu dùng, khách hàng đối tác và xã hội nói chung được gọi là:

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