Read the following passage and mark the letter A, B, C, or D on your answer sheet toindicate the correct word or phrase that best fits each of the numbered blanks from 16 to 20.
Why do people often get uptight and worried before meeting someone for the first time? It is often said that (16)______a good first impression is very important, and according to recent studies, it appears that there is something to it. In his book, Blink, author Malcolm Gladwell says that we form an opinion of someone in the first 2 seconds after meeting them. In other words, if Gladwellis right, most of us pass (17) ______ on people we meet almost immediately. It makes (18) ______ that we create a better first impression when we’re friendly. A warm smile can really make a difference. And then if we have interests(19) ______ common, the other person may feel they want to get t know us. However, when we meet someone from abroad who (20)______a foreign language, there’s no need we have to keep our distance from them. If we decided to take the trouble to communicate, we might make a newfriend.