Part 2. Listen to the recording twice. Complete the form below. Write one word or a number for each answer.

TAUBER INSURANCE Co.

NOTES TO BE ADDED TO POLICY:

Add new driver:

Name: Samuel Michaels

Age: 28

Relationship to main driver:

(6) _{……………………………}

Reason:

(7) _{……………………………}

Client/new driver to provide:

Verified (8) _{……………………………}of driver’s licence

Clean driving (9) _{……………………………}

Start date: (10) _{……………………………}cover for 2 weeks from today

Full cover when paperwork approved

Did the manager deal …………………………that customer’s complaint.