Dear Mr Johnson,
a. Please send this out in the same shipment as the correct mounting bracket.
b. Upon unpacking the equipment, we found the width of the mounting brackets to be almost 8 inches longer than we had noted in our design specifications.
c. Furthermore, the unit was sent without an instruction manual for the main control unit.
d. I am writing to complain about the large diesel generator that we received from you.
e. These will have to be replaced immediately as the generator must be installed by the end of the week.
Yours sincerely,
Thomas Hardings