According to the writer, long queues at counters are caused by A. difficulties in recruiting staff B. inadequate staffing arrangements C. staff being made redundant D. lack of co-operation st

Chọn D

Thông tin: How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there weren’t enough staff on duty to man all the service grills or checkout counters? Surely..