Read the following passage and fill in each of the numbered blanks with a suitable word/ phrase from the box. There are THREE words/ phrases that you don’t need.

less tendency thrift on traditional more brand pressure

GEN Z SHOPPING HABITS

Generation Z (or Gen Z in short) are people who were born after 1996. They are more or less born with a phone in their hand. Three-quarters of Gen Z shop on their smartphones – more than any other generation. They search for products on sales through the (36)___________’s app or website and receive discounts or coupons on their mobile devices. Unlike older age groups, Gen Z shoppers are (37)___________ likely to trust companies. Instead, they choose to follow influencers on Instagram, Tik Tok or YouTube. Since they frequently document their life on social media, lots of Gen Z feel a (38)___________ to always have new clothes. They look for unique items that can set them apart, but they don’t have much money. That’s why one-third of Gen Z like shopping at (39)___________ stores where they can buy clothes with better materials, trendier styles and lower prices. Teenage boys tend to spend most of their money (40)___________ video games and food, while teenage girls pay a lot of money for clothes and beauty products. They still seek out in-person experiences, too. In fact, Gen Z prefer to shop in a physical store for certain items like electronic devices and clothing.

A. complaint B. hotline C. problem D. service