Question 13 - 15 refer to following conversation:
M-Cn: Hi, Ms. Santiago. It's Jim, your manager, calling. I just got an e-mail from Bergan Industries. Apparently the presentation you gave yesterday really impressed them, and now thanks to you they've decided to use us to supply all their paper products.
W-Am: That's great news! But I can't take all the credit. James Tanaka in our advertising department made the slides for my presentation. He's very creative.
M-Cn: I'm not surprised. Mr. Tanaka also did a wonderful job designing our catalog this year. Be sure to let him know that we appreciate his abilities.
W-Am: I'll do that. He's out of the office today, but I'll be sure to give him that feedback when I see him tomorrow.
13. Why is the man calling the woman?